The WDW Food & Wine App
Frequently Asked Questions (FAQ)
+ Why isn't my app getting updates?
Please check to make sure you're running the latest version of the app. You can tell by using the menu icon (☰) in the upper left hand corner of the main screen and then selecting the 'About' item. If you're not running version 1.3.4 or newer, then please update your app as soon as possible.
In late August, we learned that our service provider was discontinuing their platform at the end of September (with only four weeks notice), so we had to implement an emergency server migration in September, during the 2017 Food & Wine Festival. We apologies for any inconvenience this may have caused; the timing of the shutdown caught us (and many others!) by surprise.
If you are already running the latest version, then please contact us by sending us feedback from our Contact page and we will work with you to resolve the problem.
+ What are the numbers after the food booth location description?
The numbers for the food booths correspond to the map number for the event. Pick up an event map anywhere around the world showcase and follow along with the app to find your next "must have" treat.
+ When will the app be updated for the next event?
Events are updated as quickly as possible, typically without requiring a version update. Once the event booths and food items have been announced, we usually get "partial" event available (booths and items, but no prices) within a day or two. The final list of items, prices and food details is usually not known until the first day of the actual event. We try to get those updates processed by the end of the first or second day. Note that these updates are automatically downloaded (no app update is necessary).
+ What do the map location (pin) colors mean?
The location colors are determined in the following order:
- Blue: There is at least one item at this location you have in your Wish List that you have not yet tried.
- Red: There is at least one item at this location that you have marked as a "Favorite."
- Green: There is at least one item at this location that you have marked as "Tasted."
- Orange: You have not selected any items from this location.
This order allows you to easily find locations where you have items you still want to try, as well as easily finding your favorites after you've completed the items on your Wish List.
+ How can I just see the items I have in my wish list, but haven't tried yet?
This is one of our favorite filters! It lets you easily find nearest food items remaining in your wish list.
To set up this filter, go into the Filter menu from the main display, and set "Wished For" to "Show" and "Tasted" to "Hide" -- when you navigate back to the main screen, it will be filtered to show just the the items you still want to try.
+ Do you have an Android version of the app?
Yes! You asked and we listened... You can find the WDW Food&Wine app in the Google Play Store.
+ How often do you update the currency conversion rates?
The currency conversion rates are updated twice daily (0100 and 1300 UTC).
+ Does the app support sharing user data between devices?
At this time, there is no support for sharing your lists, ratings or notes between devices. It's something we're continuing to investigate and will support when we find a solution that provides a complete and intuitive user experience.